Responsible Gaming
Introduction
At Parimatch, we believe that gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. While we strive to provide an engaging gaming experience, it's essential to understand that all casino games involve an element of chance, and the odds always favor the house in the long term.
Please gamble responsibly and within your means. Set limits on what you can afford to lose, and never chase your losses.
Age Verification
Gaming on Parimatch is strictly for individuals aged 18 years and above, or the legal age of majority in your jurisdiction in India. We are committed to preventing underage gambling and verify the age of all users during registration.
If you are under the legal age, please do not attempt to access our platform.
Warning Signs of Problem Gambling
If you recognize any of the following signs in your gaming behavior, you may be developing a gambling problem:
- Gambling with money you cannot afford to lose
- Continuously chasing losses by gambling more to recover lost funds
- Hiding or lying about the extent of your gambling activities
- Neglecting family, work, or other important responsibilities due to gaming
- Gambling to escape problems, stress, or negative emotions
- Feeling the need to gamble with increasing amounts to achieve the same excitement
- Experiencing irritability or anxiety when trying to reduce gaming
- Failed attempts to cut back or stop gambling
- Borrowing money or going into debt to finance gambling
- Experiencing relationship conflicts because of gaming habits
If you identify with any of these warning signs, please seek help immediately.
Self-Help Tools and Controls
Parimatch provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you wish to deposit within a specified time period (daily, weekly, or monthly).
- Loss Limits: Set a maximum amount you are willing to lose over a specific period.
- Reality Checks: Enable regular reminders during your gaming sessions to help you stay aware of the time and money spent.
- Session Time Limits: Set a maximum duration for your gaming sessions.
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing the Parimatch platform if you feel you are losing control.
To activate any of these tools, visit your account settings or contact our customer support team.
Support Organizations in India and Globally
If you or someone you know is struggling with problem gambling, professional help is available:
India
- All India Institute of Mental Health (AIIMH): Provides counseling and mental health support services.
- Gamblers Anonymous India: A peer-support organization offering meetings and assistance to individuals with gambling addiction.
- iCall: A mental health helpline available 24/7 at 9152987821 or via www.icallhelpline.org
- Aasra: Provides emotional support and counseling services at 9820466726.
International Resources
- GamCare (United Kingdom): www.gamcare.org.uk
- GamStop (United Kingdom): www.gamstop.co.uk
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (United States): www.ncpgambling.org
- Bundeszentrale für gesundheitliche Aufklärung (Germany): Information and support resources for problem gambling.
Call to Action
If you or someone you know is struggling with problem gambling, please seek help today. There is no shame in reaching out. Professional counselors and support groups are available to provide confidential assistance.
Remember: Your well-being is more important than any game. Contact one of the organizations listed above or speak with a trusted friend or family member.
For immediate support in India, please contact iCall at 9152987821 or visit their website for more resources.